FAQ's
GENERAL INFORMATION
ManiaMobiles is a India’s Trusted and certified leading platform for buying and selling used mobile phones or devices. Our platform is designed to provide a hassle-free and convenient experience for users looking to upgrade their devices or sell their pre-owned phones or devices. We strive to offer fair prices, transparent transactions, and a trustworthy environment for both buyers and sellers.
We are most India’s Trusted website for used or sealed cut mobiles or other devices. Now a days trust is most impact factor in the market that too second hand market industry its more crucial that we have created a separate page detailing how we provide services that no other website in India provides. Details are available here here.
Grade describes the physical condition of the mobile or device. It means the device has dents, scratches..etc..,and we have divided the grades in four different types
- Superb(5/5)
- Excellent(4/5)
- Very Good(3/5)
- Good(2/5)
We detailed about the grades of the Devices here.
It is superiorly important to us, The customer need to be completely satisfy with your service we provided from the ManiaMobiles. If you didn’t meet the expectations, Please write us at here.
Please get in touch with us at here. Please provide as many as details as possible in detail to know us.
BUYING INFORMATION
We can visit your website and select which device we want like mobile, Tab etc., or select all Products tab and we can view all products in our inventory or search product directly and select your dream device you like.
We can visit website and in the home home Page you have featured products options lis there we can see recently added products or if you can see more go to all products page their you can see all recently added on top in newest
Once you selected the device from your website and proceed to check and do the online payments UPI, debit, credit Card and EMI option facility or Nominal Advance Payment COD delivery. Post receiving the payment we ship your dream device at your home or office as popular courier service as Blue Dart Air
We offer Free shipping on all orders all over the India. Please our Shipping Policy Page for more details
Usually APPLE sells their products in different countries. The Box comes with Indian MRP we can identify as Indian products or verify in apple website other than that the products are out of Indian countries we called as Global devices. You got global from NRI(non-Resident) customers. The apple warranty you can Check here. Typically, Global devices are cheaper than Indian devices . To claim warranty, you have to visit the Apple service center. While you will not have issues claiming Global Warranty from these service centers, we don’t get involved in such claims.
Please see you Warranty Policy Page.
Please see you Returns & Refunds Policy Page.
Please see your Cancellation Policy Page.
Yes, we do have an that option for advance amount paid for the product to hold for some days after receiving full amount to receive the product. For that Please contact us for customer Support No: 9493856627 or Mail Id: Care@ManiaMobiles.com
SELLING INFORMATION
- You can sell your Product by clicking this link here.
- You can call us or WhatsApp the Mobile photos and videos(Including Box and Bill) to you customer care no: +91-9493856627 or Care@maniamobiles.com. We walk through your mobile inspection on the call and confirm the details and provide you best price and we capture the banking details in which account you want money
- Pack the Box Securely Including any Id Proofs(Aadhar(Mandatory),Voter ID, Passport, Driving License) and the ship the Product to us to our address in contact Page.
- We Transfer the Money within 12 Hours of receiving the Package.
Note: When you selling you need to have original box with same IMEI NO of device or Original valid GST bill with same IMEI No of Device.
Customers within the Nellore.
- Please Visit out Store at Nellore and Get instant cash at spot.
- You can request Pick up through customer care number. There is Nominal 200rs Pickup charge. Our representative will do evaluate about 20 minutes for the device. If all set we will transfer the amount immediately after Pick Up of our representative.
There is a nominal charge of RS.200
On the Day of Schedules Pickup our representative call you in advance and confirm your availability for Pick up. Once you confirm availability our representative will reach to your Pick Up location and our representative spends approx. 20 minutes and evaluates functionality and condition of the mobile. Once all set he will confirm the amount , you can provide the xerox or soft copy of two Valid Photo ID’s , sign the appropriate documents as our representative brings and you can Exchange your product or sell it. Once Pickup done money will transfer immediately.
For the Safety and Security purpose reasons. we ask for xerox of any two valid photo ID’s and PAN card is not accepted Photo identity. If you don’t have the Box of your device or the Invoice is not in your name, we ask for any two of the four id documents. Both these documents should have the same address.
Mobiles: If your Product is recently and not available in our website for some reason please Contact US with original Valid Invoice Or If any other some older devices not available in our website please Contact Us and send them back once you examine physically in the store then only you can able to buyback price.
Tabs, iPads, Buds, Watches and Laptops: If you want to sell your Apple devices please Contact US For all other Devices, we can only give a buyback price at our store after physically examining the item.
Yes, We buy Brand new seal Pack Products as well but
- The Valid need to be there
- The any two Valid Photo ID Proofs are required
- The devices does not have these Finances Samsung Finance and TVS Finance.
- The representative will meet at check and pay you the money with in the Nellore city or courier secure pack with our store above mentioned details.
Yes , exchange is available from us and even it encouraged.
If you live in Nellore city, you can visit our store or else request an exchange at your home or office by calling our customer support No: 9493856627 or Mail Id: Care@maniamobiles.com
If you live outside Nellore city, you will first need to send us your old product under the Courier program see at Selling Information Questionnaire -1 . Once we receive your old product we will Examine and give you the buyback value of your old product and you can then purchase a newer product from our website with extra amount.
Yes the buyback may reduce in some rare cases of price drop of product. For Example iPhone 15 128gb is 73000 and after placing the price was dropped 68000. In that some situation we reduce the price of your device or on website buyback price was not updated with recent prices. All Buyback Prices are subject to change.
Note: If any product purchase from us you have proof of receipt with you, we will offer best price our products with higher Price in the market with a Beaten Buy Back Price